Change / Delete Registration

Clicking the Change / Delete Registration link allows you to modify who has access to your property information and lets you delete your own registrations if need be.

The two main functions available from this screen are:

1. Give an agent or tenant access to your property in the Customer Portal or modify the date range they have access for.

2. Delete your own registration, a tenant's registration or an agent's registration.

A popup window will appear, asking you to Confirm Delete Registration. Click Confirm Delete to proceed (and remove the property registration from the Customer Portal) or Cancel to abort the deletion.

To delete a tenant or agent from the property, click the Delete button next to their details.

A popup window will appear, asking you to Confirm Delete Tenant. Note the option to grant the tenant or agent permission to review their past usage for this property during the period of their registration for the next 30 days. If checked the tenant or agent will be able to view the same information they were able to prior to the deletion, however they will not be able to view any new data received after their deletion. Once 30 days have past they will no longer be able to view any data on the property. Click Confirm Delete to proceed or Cancel to abort the deletion.

To register a tenant or an agent against a property click the Add Tenant or Add Agent button as applicable. Enter the tenant or agent's Email Address and the dates that you wish for them to have Access From and To. Click Save to add the tenant or agent to the property. Click Cancel to exit the screen