Allocated Properties
A list of the properties that have been linked to your registration will be displayed. For the majority of users that own a single property, this summary will show only one property. If you have rental properties then these will be displayed once you have registered them in the Customer Portal (for more information about registering a property see Register New Property).
Also visible on this screen are properties that are awaiting confirmation of registration, properties attached under the role of tenant or agent and past or inactive properties. The address and assessment number of the property is displayed on the left. The last seven days of water usage and a graph of the last 24 hours is shown on the right along with a number of icons that provide more detail. When you move your mouse over a property, it will be highlighted. Clicking on a highlighted property will open the Detailed Property View for that property.
The following icons may appear against a property to denote specific characteristics or alerts related to water usage at that address -
The property has been assessed as having high consumption.
The property has been assessed as having a potential leak.
This property shares it's water meter(s) with other assessments.
This property contains multiple water meters.
This property is marked as tenanted.
This is a past property for which you have limited access.
A user is awaiting for you to approve or reject their request for tenant registration.
This is a past property for which you have no access.
Your request to register this property as owner is currently pending approval.
No recent water data has been received for this property.
You have marked this property as your home.
Non-Potable Water - “non-potable”. This water is not fit for human consumption.’
If you have tried to register a property but that registration is currently pending approval, no details regarding water consumption are displayed. The chart is replaced by the pending icon and the text "Registration Pending".
When data is not available as a result of poor quality data from AMRs or no AMRs are installed, the data error icon is displayed in place of the chart.
Filter Results
Results can be filtered to assist users with a large number of properties to search for a specific property or subset of properties. Click Filter Results to view the filtering options available. A popup window will be displayed with options to filter the properties displayed.
Include Inactive
Include only ACTIVE properties. This will only include properties that have been registered and are still active within your profile (haven't been deleted).
Include only INACTIVE properties. This will only show those properties that have been deleted and the option to access old data for 30 days has been checked.
Include both ACTIVE and INACTIVE properties. This will include all active properties and will also include those that have been deleted and the option to access old data for 30 days has been checked.
Filter by Street Name - This will restrict the properties displayed by street.
Filter by Suburb - This will restrict the properties displayed by suburb.
Reset to Default 
Apply Filter 
Cancel 
Allocated Properties