Manage Your Alerts

Move your mouse over the My Alerts option on the header bar and click Alert History option to update your profile information.

The Alerts and Reports page allows you to set up and manage alerts for a specific property. There are a number of alerts that can be managed. Active alerts (i.e. alerts that have been set up for the property) are shown at the top of the page and Inactive Alerts (i.e. alerts that have not been configured for the property) are shown below.

To configure an alert click on the Alter Preferences button adjacent to the alert. You can also view previous alerts that may have been sent for each alert type by clicking View Last report. 

This alert will email the user a water consumption report monthly if activated. It is useful for tracking water consumption. To activate, check the Alert ACTIVE? check box then click Save. To apply this alert to all of your registered properties click Apply to All Properties. Click Cancel to exit the alert setup window.

This alert will email the user a water consumption report weekly if activated. The day the report is issued can also by specified using the drop down menu. To activate, check the Alert ACTIVE? check box then click Save. To apply this alert to all of your registered properties click Apply to All Properties. Click Cancel to exit the alert setup window.

This alert will email or sms the user a water consumption report at an interval specified by the user. First select the reporting period from the Reporting Period drop down menu and then select the start date using the Report Start Date calendar widget. Select the time option that is required by checking the appropriate check box - Immediately (Including at night), Only during business hours or Specific Time. Checking the last option will reveal a drop down menu that will allow the user to specify the hour of the day that they wish to receive the report. Once configured and activated (check the Alert ACTIVE? check box) you can choose to apply the report to just this property by clicking Save or to all your properties by clicking Apply to All Properties. Click Cancel to exit the alert setup window.

This report can be configured to send a leak alert via email or sms based upon a user specified threshold. Note that if set to inactive, the leak alert icon will still appear on the Home Dashboard next to the relevant property, only its background will be white instead of red to indicate that it is not currently active.

Select a Warning Threshold which if breached will trigger an email notification. An Alert Threshold can be set which if breached will trigger an SMS or email notification. SMS notifications can be configured to resend after a set period of time using the SMSes Suspended After Alert drop down menu. The Alert Method lets you choose between SMS and Email alerts. You can also choose from 3 time options by checking the appropriate check box - Immediately (Including at night), Only during business hours or Specific Time. Checking the last option will reveal a drop down menu that will allow the user to specify the hour of the day that they wish to receive the report. Once configured and activated (check the Alert ACTIVE? check box) you can choose to apply the alert to just this property by clicking Save or to all your properties by clicking Apply to All Properties. Click Cancel to exit the alert setup window.

This report can be configured to send a high water consumption alert via email or sms based on user specified parameters when water high water usage for a day is identified. Note that if set to inactive, the high water consumption alert icon will still appear on the Home Dashboard next to the relevant property, only its background will be white instead of red to indicate that it is not currently active.

You can select whether the report generated is measured by Cost or Water Usage using the drop down menu next to Report Method. Select a Warning Threshold in Litres or Dollars per day which if breached will trigger an email notification. An Alert Threshold can be set in Litres or Dollars per day which if breached will trigger an SMS or email notification. SMS notifications can be configured to resend after a set period of time using the SMSes Suspended After Alert drop down menu. The Alert Method lets you choose between SMS and Email alerts. You can also choose from 3 time options by checking the appropriate check box - Immediately (Including at night), Only during business hours or Specific Time. Checking the last option will reveal a drop down menu that will allow the user to specify the hour of the day that they wish to receive the report. Once configured and activated (check the Alert ACTIVE? check box) you can choose to apply the alert to just this property by clicking Save or to all your properties by clicking Apply to All Properties. Click Cancel to exit the alert setup window

This report can be configured to send a high water consumption alert via email or sms based on user specified parameters when water high water usage for a week is identified. Note that if set to inactive, the high water consumption alert icon will still appear on the Home Dashboard next to the relevant property, only its background will be white instead of red to indicate that it is not currently active.

You can select whether the report generated is measured by Cost or Water Usage using the drop down menu next to Report Method. Select a Warning Threshold in Kilolitres or Dollars per week which if breached will trigger an email notification. An Alert Threshold can be set in Kilolitres or Dollars per week which if breached will trigger an SMS or email notification. SMS notifications can be configured to resend after a set period of time using the SMSes Suspended After Alert drop down menu. The Alert Method lets you choose between SMS and Email alerts. You can also choose from 3 time options by checking the appropriate check box - Immediately (Including at night), Only during business hours or Specific Time. Checking the last option will reveal a drop down menu that will allow the user to specify the hour of the day that they wish to receive the report. Once configured and activated (check the Alert ACTIVE? check box) you can choose to apply the alert to just this property by clicking Save or to all your properties by clicking Apply to All Properties. Click Cancel to exit the alert setup window.