Email Trigger Events, Contents and Settings
- 1 Overview
- 2 Content text of emails sent from Aqualus Water
- 2.1 Sent from Staff Portal
- 2.2 Sent from Customer Portal
- 2.2.1 New User Signup Confirmation
- 2.2.2 Password Reset Confirmation
- 2.2.3 Request to Register Property Approved
- 2.2.4 Agent Permission Granted
- 2.2.5 Registration Request by Tenant
- 2.2.6 Registration Request by Agent
- 2.2.7 Reminder Sent for Tenant Registration
- 2.2.8 Reminder Sent for Agent Registration
- 2.2.9 Request to Register Property Denied
- 2.2.10 Changes to Property Ownership Detected
- 2.2.11 Incorrect Meter Reading Request Processed
- 2.2.12 AMR Installed at Registered Property
- 2.2.13 Weekly Water Usage Report
- 2.2.14 Monthly Water Usage Report
- 2.2.15 Possible Leak Alert
- 2.2.16 Possible Leak Warning
- 2.2.17 High Water Consumption Alert
- 2.2.18 High Water Consumption Warning
- 3 Disabling Emails
Overview
Triggered from Staff Portal
Subject | Purpose | Triggered by |
Possible Leak Alert |
| Leak Detection Report |
Automatic Signup Confirmation | FOR NEW USER, NEW REGISTRATIONS | User-Triggered Automatic Signup |
Automatic Account/Property Registration(s) | FOR EXISTING USER, NEW REGISTRATIONS | User-Triggered Automatic Signup |
Triggered from Customer Portal
Subject | Purpose | Triggered by |
New User Signup Confirmation |
| if a new user signed up, trigger it automatically |
Password Reset Confirmation |
| if a user reset password |
Request to Register Property Approved |
| staff approve a property registration |
Agent Permission Granted |
| if a staff has granted a user account Agent permission |
Registration Request by TENANT/AGENT | a notification for the owner of a property | if a tenant/agent request a property registration |
Reminder Sent For AGENT/TENANT Registration | a reminder for the owner of a property | if the owner has a pending registration |
Request to Register Property Denied |
| if the request is denied |
Changes to Property Ownership Detected |
| if ownership changes |
Incorrect Meter Reading Request Processed |
| after meter reading request processed |
AMR Installed at Registered Property |
| Automatically triggered |
Weekly Water Usage Report |
| Automatically triggered per week |
Monthly Water Usage Report |
| Automatically triggered per month |
Possible Leak Alert/Warning |
| My Alerts |
High Water Consumption Alert/Warning |
| My Alerts |
Content text of emails sent from Aqualus Water
Sent from Staff Portal
These can be customized from https://[yourstaffportalsubdomain].aqualus.com/Maintenance/SystemLists/frmManageListsTemplates.aspx
Possible Leak Alert
Automatic Signup Confirmation
Automatic Account/Property Registration(s)
Sent from Customer Portal
New User Signup Confirmation
Password Reset Confirmation
Request to Register Property Approved
Agent Permission Granted
Registration Request by Tenant
Registration Request by Agent
Reminder Sent for Tenant Registration
Reminder Sent for Agent Registration
Request to Register Property Denied
Changes to Property Ownership Detected
Incorrect Meter Reading Request Processed
AMR Installed at Registered Property
Weekly Water Usage Report
Monthly Water Usage Report
Possible Leak Alert
Possible Leak Warning
High Water Consumption Alert
High Water Consumption Warning
Disabling Emails
Disable all but Password Reset and Account Created
In System Constants, set onlyEnablePasswordResetAndCreateAccountSentToUser to 1
This will disable the following emails.
Please note that these cannot be selected individually, enabling this setting will disable all of the emails listed.
Request to Register Property Approved
Agent Permission Granted
Registration Request by Tenant and Agent
Reminder Sent for Tenant and Agent Registration
Request to Register Property Denied
Changes to Property Ownership Detected
Incorrect Meter Reading Request Processed
AMR Installed at Registered Property
Weekly Water Usage Report
Monthly Water Usage Report
Customer disabling of Emails
Customers using the Customer Portal can also go to Alerts > Manage Your Alerts to enable/disable the following emails:
Weekly Water Usage Report
Monthly Water Usage Report
Possible Leak Alert/Warning
High Water Consumption Alert/Warning